Returns Policy

100% Money Back Guarantee

If you're not satisfied with Oliveoilflavors or your order doesn't meet your expectations, please contact us and we'll make sure you're happy.

You have a legal right to cancel a Contract under the Consumer Protection (Distance Selling Regulations 2000) at any time until the expiry of the 7th working date after the date of delivery by notifying us by email info@oliveoilflavors.com.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, including the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:

  • Goods will only be accepted for return if they are despatched within 7 days of delivery, unless we have notified you otherwise.
  • The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  • The cost of returning the item to us is your responsibility.
  • Delivery charges are only refundable where goods are faulty and a refund is made.

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