Terms and Conditions of Sale (retail)

This page (together with our Privacy Policy) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

If you refuse to accept these Terms, you will not be able to order any Products from our site. We advise you to print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

1. General information of the Web Site

In fulfillment to the established by the article 10 of the Spanish Act 34/2002 of 11 July on Information Society Services and Electronic Commerce, the Web Site's general information is detailed next:

  • TradeMark: Oliveoilflavors
  • Bearer: Pilar Cano Nuñez
  • Social address: Calle Grisetas  Nº6, 45600, Talavera de la Reina, Spain.
  • VAT.: 04186765Y
  • E-mail: info@oliveoilflavors.com

2. Conditions of Use

2.1. Access to the Web Site

The access to the Web Site is free, except regarding the cost of the connection through the telecommunication network supplied by the supplier of access hired by the User.

2.2. Need for registry.

With general character, for the access to the services and contents of the Web Site, the user registration will not be necessary. However, the utilization of determinate services and contents might be conditioned to the previous registration.

The personal information introduced by the User will have to be exact, current and truthful at all times. The registered User will be responsible at all times of the custody of its password, consequently assuming any damages and harm that could derive from its use, as well as of the cession, revelation or disorder of the same one. In these effects, the access to restricted areas and/or the use of the services and contents carried out under the password of a registered User who will be responsible in any case for the mentioned access and use.

2.3. Rules of utilization of the Web Site

The User will use the Web Site and all its contents and services according to the one established in the law, the morality, the public order and in the present General Conditions. Likewise, the user will make a suitable use of the services and/or contained of the Web Site and to not use them to carry out activities illicit or constitutive of offense, which attempt against the rights of third and/or which infringe the regulation about copyright and industrialist, or any other rules of the applicable juridical ordering.

The User will not transmit, introduce, spread and/or put at the disposal of third, any type of material and information (contained information, messages, drawings, sound libraries and image, pictures, software, etc) that opposites to the law, the morality, the public order and the present General Conditions. By way of example, never restrictive or exclusive, the User agrees to:

  1. Not to introduce or to spread contents or advertising of character racist, xenophobe, pornographic, of apologia of the terrorism or that attempt against the human rights.
  2. Not to introduce or to spread to the net programs of information (virus and harmful software) susceptible of provoking damages in the computer systems of the supplier of access, its suppliers or third Users of the Internet net.
  3. Not to spread, to transmit or to put at the disposal of third any type of information, element or contents that attempt against the fundamental rights and the public freedoms recognized constitutionally and in the international treaties.
  4. Not to spread, to transmit or to put at the disposal of third any type of information, element or contents that constitute illicit or disloyal advertising.
  5. Not to transmit not requested or authorized advertising, advertising material, "span", "chain mails/emails ", "pyramidal structures", or any other form of solicitation, except in those areas (such like commercial spaces) that they have been exclusively conceived for this.
  6. Not introducing or spreading any information and false, ambiguous or inaccurate contents so that it induces to error in the receivers of the information.
  7. Not to supplant other Users using its log-in information to the different services and/or contents of the Web Site.
  8. Not to spread, to transmit or to put at the disposal of third any type of information, element or contents that suppose a violation of the rights of copyright and industrialist, patents, brands or copyright that they correspond to the bearer of the Web Site or to third.
  9. Not to spread, to transmit or to put at the disposal of third any type of information, element or contents that suppose a violation of the secret of the communications and the legislation about protection of datum.

The User will sustain undamaged in Oliveoilflavors in the face of any possible claim, fine, sentence or sanction that can come obligatory to bear as a consequence of the noncompliance on the part of the User of any of the rules of utilization before indicated, reserving in more Oliveoilflavors the law to itself to request the compensation for damages and harm that it corresponds.

2.4. Exclusion from Responsibility

Oliveoilflavors does not assume any responsibility about the update of this Web Site to keep the information updated, and does not guarantee that the published information is not precise or complete. Therefore, the User has to confirm that the published information is precise and complete before not taking any decision related with any service or contents described in this Web Site.

The access of the User to the Web Site does not imply for Oliveoilflavors the duty to control the absence of virus, worms or any other harmful computer element. The availability of tools suitable for the detection and disinfection of harmful computer programs corresponds to the User, in any case.

Oliveoilflavors will not be held responsible for the damages produced in the software and computer equipment of the Users or of third during the utilization of the services being offered to the Web Site responsible.

Oliveoilflavors will not be held responsible of errors or disconnections to the telecommunication networks that produce the suspension, cancellation or interruption of the service of the Web Site during the contribution for the one same or with character previous responsible of the damages or harm of any type produced in the User that they bring.

2.5. Contents and services connected through the Web Site

The service of access to the Web Site includes technical devices of link, directories and even instruments of research that allow the User to access to other pages and Portals of Internet (of now ahead, "Connected Places"). In these cases, Oliveoilflavors will only responsible for the contents and services supplied in the links so far as it has effective knowledge of the illicitness and it has not deactivated the link with the due diligence. In the supposition that the User considers that there is a link with illicit or inappropriate contents, it will be able to communicate it to Oliveoilflavors without, under no circumstances, this communication entailing the duty to withdraw the corresponding link.

Under no circumstances the existence of links does not have to presuppose the formalization of agreements with the persons responsible or bearer of the same ones, nor the recommendation, promotion or identification of Oliveoilflavors with the demonstrations, contents or services.

Oliveoilflavors does not know the contents and services of the links and, therefore, will not held responsible for the produced damages for the illicitness, quality, de-update, unavailability, error and uselessness of the contents and/or services of the links, nor for any other damage than it is directly imputable to Oliveoilflavors.

In the suppositions in which the User can agree that is redirected to links that allow the contracting of services and/or products, the User knows and accepts that Oliveoilflavors acts as mediating grouper facilitating the mentioned access, for which it will not be responsible, neither indirectly nor subsidiarily, of the damages and harm of any nature derived of the free utilization and/or recruitment of the mentioned services and products of third, as well as of the lack of legality, reliability, utility, veracity, accuracy, exhaustiveness and present of the same ones. Oliveoilflavors will not be held responsible for the damages and harm of any nature derivative for the defective fulfillment or noncompliance of the contractual appointments acquired by a third party; the realization of acts of disloyal competence and illicit advertising; the inadequacy and defraudation of the expectations of the mentioned services and products of third party and of the vices and faults of every class that they can give to themselves in the same ones.

2.6. Intellectual and industrial rights

All contents of the Web Site, understanding for these the texts, pictures, graphs, images, icons, technology, software, links and other audiovisual or sound contents, as well as its graphic design and font codes, they are a copyright of Oliveoilflavors or of third party, without any of the rights of exploitation being passed or transferred to the User on the subject of copyright about the same ones.

The brands, trade names or distinctive signs are owned by Oliveoilflavors or a third party, without any of the rights of exploitation being passed or transferred to the User on the subject of copyright about the same ones.

Through the acceptance of these General Conditions, the User gives in to Oliveoilflavors, freely and in sole right, all the rights of exploitation about the articles, comments and opinions that the User publishes or the publication of which it authorizes to the Web Site. The mentioned cession will get along carried out for the world-wide territorial area, without limitation one, and for the maximum period of duration foreseen in the Spanish Royal Legislative Decree 1/1996, of 12 April. Oliveoilflavors will be able to exploit the copyrights, transformation, distribution and public communication of the book, in the most wide recognized sense by the mentioned Law.

The User, who affirms to have all the rights of copyright about the articles, comments and opinions before quoted, is forced to assuming every claim or responsibility, including compensations for damages and harm, that any third can exercise against Oliveoilflavors to consider infringed its rights for any of the derivative actions of the duties that the User acquires directly or indirectly with these General Conditions.

Likewise, the User will sustain undamaged Oliveoilflavors in the face of any harm that he/she or a third party can suffer as a consequence of the formalization of the cession of rights regulated in this clause.

3. Conditions of Agreement

You may only purchase Products from our site if you are at least 18 years old.

We are not allowed by law to supply Knives to you if you are not 18 or over. If you are underage, please do not attempt to order these Products through our site.

3.1. Images and products availability

The images illustrating the products were supplied by our suppliers. We have paid special attention to suppress any error, however if you found any we would appreciate you inform us so we can rectify it as soon as possible for the benefit of all users. Likewise, we advise you that in the case of buying a product on this page, to ensure that the product name corresponds to the one you want.

Oliveoilflavors cannot guarantee full availability at the time of purchasing regardless of the receipt of the order confirmation email. If the product acquired during ordering was not available, a change of it can be done or a full refund of the product price if the user does not want a new vintage or to change the product that is not available to the user's request for a new one.

3.2. Prices and payment methods

VAT is included in all prices displayed on the web site unless otherwise stated. The user may pay by bank transfer, PayPal or by credit or debit card, VISA, VISA Electron, Maestro o Mastercard.

Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you in writing to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

In order to proceed with the payment by bank transfer, the user will have to make a transfer according with the details that will get in the purchase order confirmation email. The bank account number, the total amount and the reference will be shown on that email. The order will start to be processed once we receive the total amount of it and the delivery term will start running once the full amount is receipt into account. Any order pay by bank transfer will have 48h validity. Any payment practised after that period may be subject to change according product price or availability.

Oliveoilflavors reserves the right to request to the user by fax or email a copy of the card and ID or passport used during the purchase in order to confirm the accuracy of the information provided.

3.3. Orders cancellations, returns and delivery

Products purchased by the user will be sent via the courier service used by each Oliveoilflavors partner store. During the purchase completion both courier company name and costs related to it will appear. Oliveoilflavors will provide all necessary shipment user data to the partner company that provides the product in order to get the successful completion of shipping. The transfer, communication and use of all those data will only be used to handle the shipment of the order placed on Oliveoilflavors web site. Costs due to incorrect shipping data entry by the user will be met by the User.

Delivery of orders will be made in the delivery address freely designated by the user in the order form. Oliveoilflavors will not be liable if the delivery of the product cannot be completed as a result of the inaccuracy or falsity of the information provided by the User to those effects, the same if the delivery can not be made for reasons beyond the designated courier company, as the absence of the recipient would be. The order will be delivered as soon as possible and, in any case, always within thirty (30) calendar days from the date of the order confirmation.

Orders can be canceled free of charge until the time of delivery is effective. If we receive notice of cancellation once the package is already shipped then it will be considered as a return. Returns may be made up to 7 days after receiving the product. Shipping costs are paid by the customer. The product total amount will be fully returned except for the shipping costs once the product has been previously returned to the provider in perfect condition.

All those returns arising from Oliveoilflavors error or Oliveoilflavors product defect will be excluded of the previously mentioned assumption. In those cases, Oliveoilflavors undertakes to change the defective product for another of the same subject to availability. Oliveoilflavors will also be responsible for the return postage and shipping costs. If it was not possible to do the change then the full amount will be refunded to the user. To enforce a return please contact us by phone (+34) 654 980 182 or info@oliveoilflavors.com.

4. Nullity and inefficiency of the clauses

If any clause included in the present General Conditions was declared total or partially null or ineffective, such nullity or inefficiency will just affect the mentioned disposal or the part of the same one that is null or ineffective, subsisting the present General Conditions in all the rest and considering itself such disposal in a total way or partially as non included.

5. Applicable legislation and competent jurisdiction

These General Conditions will be governed and will interpret in accordance with the Laws of Spain. Oliveoilflavors and the User agree on subjecting any controversy that could be aroused by the access and/or utilization of the Web Site, in the Courts and Courts of Talavera de la Reina, Spain, with express renunciation to any other jurisdiction that could correspond to them if was different.

This document is a translation of the Spanish original text. In case of discrepancy, the Spanish original shall prevail.